The first year of your EYE Solution Team, our team provides complete enhanced support to that allows us to improve your system performance and prepare for any future enhancements. We replace equipment if needed at no cost, we repair equipment at no cost and add additional equipment if needed to improve performance at no cost.
Includes: Remote Quarterly Firmware and Software Updates
Installation of Remote Monitoring Applications
Covers All Equipment from Original Design
EYE WATCH Cloud Storage Plan Annual Renewal Payment
Local Video Management System Server Storage Management
Included: Scheduled Inspections
* Selection of this plan will make you negligible for LIFE CYCLE REPLACEMENT PLAN.
Includes: Remote Quarterly Firmware and Software Updates
Installation of Remote Monitoring Applications
Covers All Equipment from Original Design
EYE WATCH Cloud Storage Plan Annual Renewal Payment
Local Video Management System Server Storage Management
Included: Scheduled Inspections
* Selection of this plan provides full equipment replacement and installation at the end of product life cycle
Your EYE System Technology will require regular firmware, Camera and Video Management System updates to maintain connectivity.
Our EYE WATCH Cloud Storage solution provides you with 7 day, 30 Day or 90 day options, which are sold separately, but is included in your plan.
Our EYE Video Management System provides local storage based on your design for 30 Days-120 Days that is stored on your server local hard drive. Maintenance and health checks for this system is critical to your system performance. Included in both plans
We provide regular monitor of your system in order to track performance and identify potential problems in the future.
We provide full replacement and installation of your EYE System Design during the coverage period resulting in any normal wear and malfunction identified during that period
We provide additional systems training and support related to new employees that are required to monitor your system during coverage period.
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